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Customer Service Specialist APPLY NOW

Sofia
CS team
Wed, Nov 30, 2022
Full time

Join our team as a Customer Service Specialist to:

  • Help California babes pick the right outfit for Burning Man 
  • Reassure Halloween freaks their sexy bodysuits will come on time 
  • Offer kawaii unicorns the shade of pink they can't resist 

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✮ Your typical day will include:

  • Communicating with fans & buyers via e-mail, Etsy convos & social media
  • Implementing company policies during all client interaction
  • Ensuring compliance with the established procedures and make improvements
  • Ensuring efficient communication with Marketing and Sales team when needed
  • Supporting Marketing team with different tasks

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✮ You possess:

  • Proficiency in written English
  • Computer literacy is an absolute must
  • Ability to understand and anticipate customer needs
  • Ability to communicate effectively
  • Ability to adapt to situations with fast pace
  • 1 year of relevant work experience
  • Background in Zendesk is a plus
  • Background in fashion and e-commerce is a huge plus

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✮ We offer you:

  • Competitive salary
  • On-the-job customer care training
  • Immersion into Shopify, Etsy, social media & other apps
  • Flexible working hours after probation period
  • Bonus package at the end of the year
  • Opportunity to learn in a fast-growing company
  • Home office hours and part-time work possible

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✮ Are you interested?

  • Send your CVs by November 30th
  • Short-listed applicants will receive a short written task
  • Final applicants will be invited to an interview
  • Desired employment date: right away

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✮✮ If people call you odd, sassy and too ironic, come and join us! ✮✮

2022-11-30|||Sofia|||CS team||||||q6tG48MGRvcNrOKT|||FULL_TIME|||USD|||HOUR|||single||||||||||||false

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