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30-DAY RETURNS
Sometimes a new piece just doesn’t feel right. Eligible items can be returned within 30 days of delivery for store credit or a refund. Please make sure you’ve checked our return policy before starting a return.
STEP 1: RETURN FORM
Fill out the form below and submit it. You’ll receive an authorization email from our team.
STEP 2: SEND YOUR RETURN
Prepare the item(s) you wish to return - you may reuse the BADINKA shipping bag, but please do not use a box. After authorising your return request, we will send you a return label and instructions on how to send your item(s) back.
30-DAY RETURNS
Sometimes a new piece just doesn’t feel right. Eligible items can be returned within 30 days of delivery for store credit or a refund. Please make sure you’ve checked our return policy before starting a return.
STEP 1: RETURN FORM
Fill out the form below and submit it. You’ll receive an authorization email from our team.
STEP 2: SEND YOUR RETURN
Prepare the item(s) you wish to return - you may reuse the BADINKA shipping bag, but please do not use a box. After authorising your return request, we will send you a return label and instructions on how to send your item(s) back.
30-DAY RETURNS
Sometimes a new piece just doesn’t feel right. Eligible items can be returned within 30 days of delivery for store credit or a refund. Please make sure you’ve checked our return policy before starting a return.
STEP 1: RETURN FORM
Fill out the form below and submit it. You’ll receive an authorization email from our team.
STEP 2: SEND YOUR RETURN
Prepare the item(s) you wish to return - you may reuse the BADINKA shipping bag, but please do not use a box. After authorising your return request, we will send you a return label and instructions on how to send your item(s) back.
1. STORE CREDIT (+10% BONUS)
- If you choose store credit, we add a 10% bonus to your credited return amount.
- Store credit does not expire and can be used on any future order.
- Your store credit is calculated from the returned item(s), minus original shipping fee and return shipping label cost*. The 10% bonus is applied after these deductions.
Orders placed with a discount code are eligible for store credit only, except orders using the welcome code, which remain eligible for a refund to the original payment method.
Orders placed using a Buy One Get One (BOGO) promotion are eligible for store credit only.
2. REFUND TO ORIGINAL PAYMENT METHOD
If eligible, you will be refunded for the returned item(s), minus original shipping fee and return shipping label cost*.
*Return shipping label costs vary based on location and package weight. The exact cost will be communicated in advance. The amount will be deducted from your store credit or refund.
We don’t offer direct exchanges, but you can easily swap items:
- Return your original item(s) for store credit or a refund following the process above.
- Place a new order for the item(s) and size(s) you want.
HOW MUCH DOES THE RETURN SHIPPING COST?
Return shipping costs vary based on your location and package weight. After you submit your return request, we will inform you of the exact return label cost before proceeding.
CAN I SHIP IT BACK MYSELF?
Yes. After your return request is approved, you may choose to use your own shipping method instead of the return label we provide. Please wait for instructions and the return address from our team before sending the item back.
1. STORE CREDIT (+10% BONUS)
- If you choose store credit, we add a 10% bonus to your credited return amount.
- Store credit does not expire and can be used on any future order.
- Your store credit is calculated from the returned item(s), minus original shipping fee and return shipping label cost*. The 10% bonus is applied after these deductions.
Orders placed with a discount code are eligible for store credit only, except orders using the welcome code, which remain eligible for a refund to the original payment method.
Orders placed using a Buy One Get One (BOGO) promotion are eligible for store credit only.
2. REFUND TO ORIGINAL PAYMENT METHOD
If eligible, you will be refunded for the returned item(s), minus original shipping fee and return shipping label cost*.
*Return shipping label costs vary based on location and package weight. The exact cost will be communicated in advance. The amount will be deducted from your store credit or refund.
We don’t offer direct exchanges, but you can easily swap items:
- Return your original item(s) for store credit or a refund following the process above.
- Place a new order for the item(s) and size(s) you want.
HOW MUCH DOES THE RETURN SHIPPING COST?
Return shipping costs vary based on your location and package weight. After you submit your return request, we will inform you of the exact return label cost before proceeding.
CAN I SHIP IT BACK MYSELF?
Yes. After your return request is approved, you may choose to use your own shipping method instead of the return label we provide. Please wait for instructions and the return address from our team before sending the item back.
1. STORE CREDIT (+10% BONUS)
- If you choose store credit, we add a 10% bonus to your credited return amount.
- Store credit does not expire and can be used on any future order.
- Your store credit is calculated from the returned item(s), minus original shipping fee and return shipping label cost*. The 10% bonus is applied after these deductions.
Orders placed with a discount code are eligible for store credit only, except orders using the welcome code, which remain eligible for a refund to the original payment method.
Orders placed using a Buy One Get One (BOGO) promotion are eligible for store credit only.
2. REFUND TO ORIGINAL PAYMENT METHOD
If eligible, you will be refunded for the returned item(s), minus original shipping fee and return shipping label cost*.
*Return shipping label costs vary based on location and package weight. The exact cost will be communicated in advance. The amount will be deducted from your store credit or refund.
We don’t offer direct exchanges, but you can easily swap items:
- Return your original item(s) for store credit or a refund following the process above.
- Place a new order for the item(s) and size(s) you want.
HOW MUCH DOES THE RETURN SHIPPING COST?
Return shipping costs vary based on your location and package weight. After you submit your return request, we will inform you of the exact return label cost before proceeding.
CAN I SHIP IT BACK MYSELF?
Yes. After your return request is approved, you may choose to use your own shipping method instead of the return label we provide. Please wait for instructions and the return address from our team before sending the item back.
