SHIPPING INFORMATION
We send orders on weekdays from Monday to Friday as public holidays are exception.
Most of our products are produced at the time of order specifically for you. Your patience is important to us and we are thankful for it! :)
Once when the package leaves our building it remains in the care of DHL or the local post office of the country. BADINKA is not responsible for mistakes caused by the courier companies.
TRACK YOUR ORDER:
1. Login to your BADINKA account.
2. Click Track My Shipment next to the order status.
3. If you don't see Track My Shipment, your order is still processing!
* Opt in to live tracking information via text message from your shipping confirmation email.
* Buyers are responsible for local duties, taxes and advancement fees at delivery in countries where applicable
* We are not responsible for lost, stolen, tampered with or carrier delayed packages that don't have Package Protection.
To file a claim, you need to send us a copy of a written confirmation from the courier your parcel has been lost/misplaced. Claims without a confirmed ‘lost’ status will not be processed.
Here are the most asked questions
HALLOWEEN ORDERS
During Halloween our shop is in it's busiest time of the year. There is a slight chance for your order to be delayed with 1-2 additional day before it's dispatched. That's not something to make you worried about, because everything is shipped with DHL Express in order to guarantee a smooth delivery. Orders made before 10.23 will be delivered no later than 10.29.
PROCESSING TIME
We aim to dispatch your order within 3-5 business days after payment.
Please have in mind that during holidays like Easter, Thanksgiving, Christmas and New Year's processing time may increase by several additional days.
EXPRESS SHIPPING
* USA - 1-3 business days
* EUROPE - 1-2 business days
* ROTW - 2-5 business days
Shipping fees depend on the total weight of your order:
0 kg - 0.35 kg - $12.99
0.351 kg - 0.5 kg - $14.99
0.501 kg - 1 kg - $19.99
1.01 kg - 1.5 kg - $23.99
1.51 kg - 2 kg - $26.99
2.01 kg - 2.5 kg - $29.99
2.51 kg and up - $33.99
Shipping fees to Australia, Taiwan, Singapore and Canada may be higher.
Express Shipping is not available for military bases or PO boxes, sorry.
STANDARD SHIPPING
* USA - 7-10 business days
* EUROPE - 7 business days
* ROTW - 10 business days
Shipping fees depend on the total weight of your order:
0 - 0.35 kg - $9.99
0.351 - 0.5 kg - $12.99
0.501 - 1 kg - $14.99
1.01 - 1.5 kg - $19.99
1.51 - 2 kg - $23.99
2.01 - 2.5 kg - $26.99
2.51 kg and up - $29.99
Shipping fees to Australia, Taiwan, Singapore and Canada may be higher.