If you don’t like your item\s for any reason (it doesn't fit, has an imperfection, or it's just not your thing) you can submit your return for refund or store credit within 30 days of receiving your order.
* Refunds of sale\discounted orders are always issued to store credit (unless item is faulty or incorrectly sent)
* Check which items are ineligible for return below
* It can take up to 7 business days to issue your refund or store credit once your return is received
* Exchanges can be done using your store credit to place a new order
* Buyers are responsible for the return shipping costs
There are some item's we don’t take back:
* Anything worn, altered or washed
* Face Masks and Bandanas
Our return & exchange policy does not apply for anything worn, altered, washed or missing its original packaging or tags.
Please, don't abuse your return possibility. If your return comes back with any of these ineligible items we'll destroy it and won't be able to issue credit.
Contact us at hello@badinka.com with information regarding your request. Please prepare your order number and reason for return in advance. We will send you instructions right after.
Please have in mind that:
Unfortunately, we don't offer exchanges. To make our returns process as easy as possible, we only offer refunds. The best way to exchange an order is to simply place a new one for the item you want and return the item you already have for a refund.
If the product was purchased with a discount code, you are eligible only for a store credit refund.
Processing returns takes up to 5 business days after they are delivered to our warehouse, so please be a little patient with us, we will get to your return ASAP cuz we wanna make ya happy!
Oh nooo! If you've received your order and something's wrong we need to know within 5 days. Don't wait a month BB, we won't be able to help. If an item is defective, damaged or incorrect, we reserve the right to request photos, screenshots, etc.
