SHIPPING INFORMATION
We send orders on weekdays from Monday to Friday as public holidays are exception.
Most of our products are produced at the time of order specifically for you. Your patience is important to us and we are thankful for it! :)
Once when the package leaves our building it remains in the care of DHL or the local post office of the country. BADINKA is not responsible for mistakes caused by the courier companies.
TRACK YOUR ORDER:
1. Login to your BADINKA account.
2. Click Track My Shipment next to the order status.
3. If you don't see Track My Shipment, your order is still processing!
* Opt in to live tracking information via text message from your shipping confirmation email.
* All US duties and tariffs are included in the final price. Buyers are not responsible for any charges upon delivery. Orders from the rest of the world may be subject to local duties, taxes, and advancement fees, where applicable.
* We are not responsible for lost, stolen, tampered with or carrier delayed packages that don't have Package Protection.
To file a claim, you need to send us a copy of a written confirmation from the courier your parcel has been lost/misplaced. Claims without a confirmed ‘lost’ status will not be processed.
Frequently Asked Questions
PROCESSING TIME
If we have your order on stock, it will be sent within 24 hours on work days. Otherwise we need 4 to 6 biz days for production and processing.
Please have in mind that during holidays like Easter, Thanksgiving, Christmas and New Year's processing time may increase by several additional days.
We're sorry but orders can’t be changed or canceled once placed — they go straight into production. Please double-check our size chart and policies before you hit checkout.
EXPRESS SHIPPING
- US: 1-3 business days
- Europe: 1-2 business days
- Rest of the World: 2-4 business days
Rates by weight:
- 0 kg - 0.499 kg - $19.49
- 0.5 kg - 0.999 kg - $21.99
- 1 kg - 1.499 kg - $25.99
- 1.5 kg - 1.999 kg - $27.99
- 2 kg - 2.499 kg - $29.99
- 2.5 kg - 2.999 kg - $32.99
- 3 kg - 3.499 kg - $34.99
- 3.5 kg - 3.999 kg - $37.99
- 4 kg - 4.499 kg - $38.99
- 4.5 kg and up - $39.99
Please note:
- The exact shipping cost will be calculated and shown at checkout.
- For shipments to New York and New Jersey, different rates apply.
- Shipping fees to Australia, Taiwan, Singapore, and Canada may be higher.
- Express Shipping is not available for military bases or PO boxes.
- All US duties and tariffs are included in the final price. Buyers are not responsible for any charges upon delivery. Orders from the rest of the world may be subject to local duties, taxes, and advancement fees, where applicable.
STANDARD SHIPPING
- US: 6-8 business days
- Europe: 5 business days
- Rest of the World: 10 business days
Rates by weight:
- 0 kg - 0.249 kg - $10.99
- 0.25 kg - 0.499 kg - $14.49
- 0.5 kg - 0.749 kg - $16.49
- 0.75 kg - 0.999 kg - $17.49
- 1 kg - 1.249 kg - $21.99
- 1.25 kg - 1.499 kg - $22.99
- 1.5 kg - 1.749 kg - $26.99
- 1.75 kg - 1.999 kg - $27.99
- 2 kg - 2.249 kg - $28.99
- 2.25 kg - 2.499 kg - $29.99
- 2.5 kg - 2.749 kg - $30.99
- 2.75 kg and up - $32.99
Please note:
- The exact shipping cost will be calculated and shown at checkout.
- For shipments to New York and New Jersey, different rates apply.
- Shipping fees to Australia, Taiwan, Singapore, and Canada may be higher.
- All US duties and tariffs are included in the final price. Buyers are not responsible for any charges upon delivery. Orders from the rest of the world may be subject to local duties, taxes, and advancement fees, where applicable.
